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FAQ

RETURNS & EXCHANGES

RBar Energy has a 100% Money Back Guarantee.  If for any reason you are not satisfied with the product you purchased on rbarenergy.com, simply contact us via customerservice@rbarenergy.com and RBar Energy will issue a refund to the payment method used for the purchase.  

If you are not satisfied with your order, please contact us at customerservice@rbarenergy.com and we’ll refund you the amount of your order, 100%. It is not necessary to return your products.

Refunds are processed in the order they are received. If you haven’t received a refund within 48 hours of confirmed return, please reach out to us and let us know.  If the problem persists, it may be necessary to contact your Credit Card Company and/or Bank. 

If you don't enjoy the products you ordered from RBar Energy, that's okay, let us know what went wrong and we’ll refund you 100% of the value of your order, which you can use toward a new purchase. To begin processing a refund, please send us an email at customerservice@rbarenergy.com

If anything is incorrect or wrong with your order, please email us at customerservice@rbarenergy.com notifying us of the error. We will replace or correct your order free of charge.

If the product you receive differs from what you ordered, you may also receive a return box and shipping label, please return the original incorrect product to avoid additional charges.

Shipping

We offer free shipping on all orders of 4 boxes or more.

Please allow up to 3 days for us to process your order Monday through Friday 9am - 3pm MST.

All orders placed on Saturday, Sunday and Major Holidays will be processed on the next business day.

FedEx SmartPost:  Delivers in 5-7 business days from shipment.

Priority Mail: USPS will deliver in 2-3 business days from when they have received the package.

Priority Mail Express: USPS will deliver in 1-2 business days from when they have received the package.

Priority Mail International: USPS will deliver in 6-10 business days from when they have received the package.

We offer international shipping only to Canada at this time.  

Wholesale

If you are interested in carrying the RBar brand in your store,  please fill out our wholesale application here:  Wholesale

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